Welcome to the Dog Aid Scotland website. By continuing to browse this site you are agreeing to comply with and be bound by the following terms and conditions of use.

About www.dogaidscotland.com

www.dogaidscotland.com is the official site of Dog Aid Society of Scotland (hereinafter referred to as the ‘Dog Aid Scotland’), a Scottish Charitable Incorporated Organisation (SCIO), Scottish Charity No. SC001918, : Registered Office 60 Blackford Avenue, Edinburgh, EH9 3ER. Operating From Riccarton Mains Farm, 1B the Cottage, Edinburgh, EH14 3AR.

Copyright

All material on this website including logo and images are copyright of Dog Aid Society of Scotland. You may only copy images or text to your local hard disk for your own personal information and you may not distribute this in any way. This website contains material which is owned or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction through another website or design is prohibited.

Information

All content provided on this website is for your information only and is not intended to specifically address your individual requirements. All information provided is to the best of Dog Aid Scotland’s knowledge, however, Dog Aid Scotland takes no responsibility for any errors in the information provided. Dog Aid Scotland provide no warranty or guarantee as to the accuracy, timeliness or suitability of any content found on this website. The information you take from the site is to be used entirely at your own risk, for which we shall not be liable.

The information contained on the site is subject to change at any time without prior notice.

External Links

From time to time this website may contain links to other websites. These will be provided for information only and do not signify endorsements from Dog Aid Scotland. Dog Aid Scotland holds no responsibility for any content contained on such websites.

You may not use this website as a link from another website without prior permission granted by Dog Aid Scotland.

Privacy & Cookies

Please refer to the Society’s privacy policy. Which can be downloaded here.

Email and Online Enquiries

We will aim to respond to all emails and online enquiries within 24 hours with the exception of weekends. Although virus-checking software is active on Dog Aid Scotland’s emails and any attachments, we do not accept any responsibility for viruses. All information received within emails will be dealt with by Dog Aid Scotland staff only and will be processed in accordance with our privacy policy.

Social Media

All outbound posts on Dog Aid Scotland’s Facebook and Twitter pages are solely the opinion of the author and not that necessarily of Dog Aid Scotland unless otherwise stated. Any offensive posts that any third party applies to either of these accounts will be removed by Dog Aid Scotland without notice, this may also include any contact made between previous and current dog owners which may infringe on Dog Aid Scotland’s confidentiality policy regarding re-homing.

Online Donations

If you wish to request a online donation be refunded to you, please request this within 7 days of the transaction. We will require full details of the transaction and a copy of the digital receipt sent via email. If the request does not comply with the full requirements we regret we cannot fulfil your request.

Complaints

If you wish to raise a complaint about this website, any of our services offered or a service you have received please do so in writing if possible (forms available on request). Please send your complaint marked ‘Private and Confidential’ to:- Chairperson, Dog Aid Scotland, Riccarton Mains Farm, 1B the Cottage, Edinburgh, EH14 3AR.

If you are unable to submit your complaint in writing please call the office on 0300 365 2500 and ask to speak to the Co-ordinator. All complaints will be dealt with confidentially in accordance with Dog Aid Scotland’s Complaints Procedure.

Dog Re-homing

• Dog Aid Scotland cannot guarantee the temperament of any dog featured on this website however we strive not to re-home dogs who are aggressive.
• We will not re-home a dog to any person under 18 years of age.
• Dog Aidf Scotland cannot accept responsibility for the temperament of any dog once it has been re-homed.
• All dogs are re-homed at our discretion in accordance with our Equal Opportunities Policy. We do however reserve the right to refuse an application to rehome a dog.